Choosing wireless headphones: how to avoid a disappointing purchase

Wireless headphones make listening to music, following podcasts and making hands-free calls easier. However, there is a huge range to choose from, and many models look the same on paper. A low price may be tempting, but it tells you little about comfort, microphone quality or how well the noise cancelling works.

Pay particular attention to these common pitfalls:

• Long battery life without clear testing conditions. Manufacturers often quote the maximum playback time. This may be lower when active noise cancelling, high volume or phone calls are used.
• Noise cancelling used as a marketing term. Not every Bluetooth pair of headphones has active noise cancelling. Some models only offer passive sound isolation through their fit. Check that “active noise cancelling” or ANC is explicitly mentioned.
• A comfortable fit that does not suit everyone. In-ear headphones can stay firmly in place thanks to silicone ear tips, while on-ear and over-ear headphones apply pressure around or on the ear. The right choice depends on your ears, how long you wear them and how you plan to use them.
• Water resistance that is misunderstood. An IP rating is not a general guarantee that headphones can be used while swimming. Always check the precise IP level and the manufacturer’s warnings.

Which specifications are important?

1. Type: in-ear, on-ear or over-ear

Wireless earbuds and in-ear headphones are small and easy to slip into a coat pocket. They are convenient for commuting, making calls and exercising. Fit is important, though: a loose earbud can reduce sound isolation and bass response.

On-ear headphones rest on the ear. This type is often lightweight and compact, but generally lets more ambient sound through. According to the product information, the Sony WH-CH520 weighs 147 grams and has an adjustable headband and soft ear cushions.

Over-ear headphones completely cover the ear. This can be comfortable during long listening sessions, but the model is usually larger and warmer around the ears. For use on the train, in the office or at home, this type is often practical when you mainly want some peace and quiet.

2. Battery life: look at both a single charge and the charging case

Do not compare only the maximum battery life; also consider the conditions under which it was measured. With true wireless earbuds, you should also look at the battery life of the earbuds themselves and that of the case.

Examples from the product information:

• The Apple AirPods Pro 3 are listed with up to 8 hours of use with noise cancelling and up to 10 hours in transparency mode.
• The Samsung Galaxy Buds4 Pro are listed with 6 hours with ANC and 7 hours without ANC. With the charging case, the total playback time is stated in the product specifications as up to 26 or 30 hours, depending on the mode.
• The Sony WH-CH520 is described as offering up to 50 hours in the product description, while the technical specifications state 40 hours of battery life. This difference shows why you should compare product details carefully.
• The Marshall Major IV is listed with more than 80 hours of wireless playback. According to the product description, 15 minutes of charging provides up to 15 hours of additional listening time.

If you are looking for headphones with long battery life, it is therefore wise to check the detailed specifications table rather than simply reading the title.

3. Connectivity, calls and compatibility

Bluetooth 5.2, Bluetooth 5.3 and Bluetooth 6.1 refer to different Bluetooth generations. A newer version number does not automatically guarantee better sound; compatibility with your phone, tablet and laptop remains important.

Also look out for:

• Multipoint: connects to two devices, which is useful when working from home with a laptop and smartphone.
• Microphones: important for phone calls and online meetings.
• Codec support: AAC and SBC are widely used. Check which codecs your smartphone supports.
• App support: some features, equalisers and firmware updates work through a brand app.
• Operating system: Apple features often work best with iPhone and iPad, while Samsung features are mainly designed to work with Galaxy devices.

Our recommendations for different types of users

Suitable for: Budget-conscious beginners

Sony WH-CH520 Wireless Bluetooth Headphones - Blue

Why it suits this profile: These lightweight on-ear Bluetooth headphones are designed for everyday listening, calls and use with a phone or laptop.

How this product avoids the pitfall

The product information clearly states that this model is not water-resistant. This makes it less likely that you will accidentally buy it for exercise or use in the rain.

Main benefit & advantages

147 grams, USB-C, a microphone and Multipoint connectivity according to the product specifications.

Suitable for: Shoppers looking for premium quality

Apple AirPods Pro 3 - In-Ear Headphones

Why it suits this profile: An option for Apple users looking for active noise cancelling, spatial audio and a choice of ear tip sizes.

How this product avoids the pitfall

The product description lists five sizes of silicone ear tips. This lets you fine-tune the fit more effectively than with models that offer only one size.

Main benefit & advantages

Bluetooth 5.3, active noise cancelling, transparency mode and IP57 according to the product specifications.

Suitable for: Specific uses & intensive users

Samsung Galaxy Buds4 Pro True Wireless in-ear Active Noise Cancelling Headphones Black

Why it suits this profile: These ANC earbuds are a good match for Galaxy users who want to combine calls, exercise and different sound settings.

How this product avoids the pitfall

The specifications state separate usage times with ANC switched on and off. They also warn that IP57 is not intended for swimming.

Main benefit & advantages

Bluetooth 6.1, six microphones, two-way speakers, ANC and wireless charging according to the product information.

Frequently asked questions about wireless headphones

How do I connect Bluetooth headphones to my phone?

First, charge the headphones, switch on Bluetooth on your smartphone and open the Bluetooth settings. Put the headphones into pairing mode and select the product name. Some Apple, Samsung and Android models display a quick set-up prompt. If the connection does not work, remove the device from the Bluetooth list and try again.

How long do wireless headphones last?

Their lifespan depends on battery use, storage, charging habits and physical strain. Battery capacity decreases over time. Keep earbuds in their charging case, avoid extreme heat and use a suitable USB-C charger. The statutory guarantee in the EU is separate from normal wear and tear and any conditions set by the manufacturer.

Is noise cancelling useful on the train or in the office?

It can be, particularly when you want to reduce constant background noise. ANC is not equally effective against every type of sound and does not replace staying alert in traffic. Check whether the model has a transparency mode, so you can hear your surroundings more clearly without having to remove the earbuds completely.