Joybuy Insights

Choosing wireless headphones: how to avoid a disappointing purchase

Wireless headphones might seem easy to choose at first glance. Bluetooth, active noise cancellation and long battery life all sound appealing, but they’re often where disappointment sets in. A model might look comfortable in product photos, for example, but the ear cushions can start to press after an hour. Battery life isn’t always measured under the same conditions, either.

So keep an eye out for these three common pitfalls:

  • Battery life without context: “Up to 50 hours” often applies with noise cancellation switched off and at a particular volume. With ANC, phone calls and higher volumes, battery life will be shorter.
  • Noise cancellation without a clear explanation: ANC headphones reduce background noise, but they won’t make a train, office or plane completely silent. Performance also varies depending on the frequency and how well the headphones fit.
  • The wrong style: over-ear headphones cover your ears, on-ear models sit on them, and in-ear earbuds fit into your ear canals. This affects comfort, sound isolation and suitability for exercise.

Which specifications should you check?

1. Choose the right type first

Over-ear headphones are well suited to long listening sessions, working from home and travelling. The ear cups cover most of your ears. Be sure to check the weight, headband pressure and size of the ear cushions.

An on-ear model is usually more compact and lighter. According to the listed specifications, the Sony WH-CH520 weighs 147 grams and has an adjustable headband. That can make it comfortable for commuting, but the ear cups provide less coverage than those of an over-ear model.

Wireless earbuds and in-ear earbuds are more convenient when you’re out and about or doing light exercise. Look for models that come with several sizes of silicone ear tips. A poor fit can mean less bass, more background noise and a greater need to turn up the volume.

2. Set realistic expectations for ANC and water resistance

With noise-cancelling headphones, ANC means built-in microphones detect background noise and counteract it electronically. It tends to work best with steady sounds, such as engine noise or air conditioning. Voices and sudden sounds may still be audible.

Check the IP rating, too. IPX4 means protection against splashes and sweat, not submersion. The Sony WF-C710N is described as water-resistant to IPX4 in the product information. This makes the earbuds suitable for everyday use and light rain, but the charging case should be kept dry.

If a model is specifically marketed for swimming, pay close attention to the operating mode and charging port. The Verbex BL-09 lists a swimming mode and Bluetooth functionality. Follow the manufacturer’s instructions and check whether Bluetooth can actually be used underwater; internal storage is often needed when the signal can’t travel through water.

3. Consider battery life and connections

Headphones with long battery life are handy for travelling, studying and workdays. Always compare:

  • battery life with ANC switched off and on;
  • the earbuds’ own playback time versus the total time including the charging case;
  • fast-charging time;
  • the type of connection, usually USB-C;
  • support for multipoint Bluetooth.

Multipoint means your headphones can connect to two devices at the same time, such as a laptop and smartphone. The Sony WH-CH720N, Sony WH-CH520 and Sony WF-C710N list this feature. Check that automatic switching between devices works well with your smartphone, laptop and operating system.

Bluetooth versions such as Bluetooth 5.2, 5.3 or 5.4 don’t tell you on their own how good the sound will be. Codec support, microphones, fit and software also play a part. Bluetooth headphones with SBC and AAC may be perfectly adequate for everyday listening, while fans of certain phones or streaming services may want to compare additional codecs.

Our recommendations for different needs

Suitable for: Budget-conscious beginners
Sony WH-CH520 Wireless Bluetooth Headphones - Black

Sony WH-CH520 Wireless Bluetooth Headphones - Black

Why it suits this profile: Lightweight on-ear Bluetooth headphones for music, podcasts and calls, without extra features you may not need.

How this product avoids the pitfall

The specifications list a weight of 147 grams, multipoint and a microphone. ANC isn’t promised, so you know what to expect in terms of sound isolation.

Key benefit & advantages

According to the product information: up to 50 hours of battery life, USB-C and multipoint connectivity. The Sony Headphones Connect app offers additional sound settings.

Suitable for: Shoppers looking for premium quality
Sony WH-CH720N Wireless Bluetooth Noise-Cancelling Headphones - Pink

Sony WH-CH720N Wireless Bluetooth Noise-Cancelling Headphones - Pink

Why it suits this profile: An over-ear model for work, travel and listening, with ANC, app settings and multipoint for anyone who values these features.

How this product avoids the pitfall

The product description distinguishes between 35 hours with noise cancellation and up to 50 hours without it. This makes it easier to compare battery life under different conditions.

Key benefit & advantages

According to Sony’s product information: 192 grams, active noise cancellation, USB-C, multipoint and adjustable ANC levels through the app.

Suitable for: Specialist needs & frequent users
Verbex BL-09 Black Headphones

Verbex BL-09 Black Headphones

Why it suits this profile: Designed for users looking for an open-ear design, sports use and a swimming mode in one Bluetooth model.

How this product avoids the pitfall

The description specifically mentions an open-ear design and instructions for using swimming mode. Before buying, check which features work underwater and keep the charging port dry.

Key benefit & advantages

According to the product listing: Bluetooth 5.3, multipoint, an ear-hook design and support for music and calls.

Suitable for: Travellers looking for compact ANC
Sony WF-C710N Truly Wireless Noise Cancelling Earbuds - Glass Blue

Sony WF-C710N Truly Wireless Noise Cancelling Earbuds - Glass Blue

Why it suits this profile: True wireless in-ear earbuds for commuters and anyone who values a lightweight design and a charging case.

How this product avoids the pitfall

The stated battery life distinguishes between 8.5 hours with ANC and 12 hours without it per charge. The IPX4 rating only covers splashes.

Key benefit & advantages

According to the product information: active noise cancellation, multipoint, Bluetooth 5.3, USB-C and a combined weight of 9.2 grams for both earbuds.

Looking for more options?

We’ve put together a complete, up-to-date list of products that meet these strict selection criteria and current European safety regulations.

Frequently asked questions about wireless headphones

How do I connect Bluetooth headphones to my phone?

Put the headphones into pairing mode, open the Bluetooth settings on your smartphone and select the product name. Some models support features such as Fast Pair or Swift Pair on Android and Windows. If the connection doesn’t work, remove an old pairing and check that the headphones are sufficiently charged.

How long do wireless headphones last?

Their lifespan depends on battery wear, hinges, ear cushions and daily use. Charge your headphones with a suitable USB-C charger, avoid extreme heat and keep earbuds in their case when you’re not using them. Use a safe volume and take breaks during long listening sessions. A two-year manufacturer’s warranty is listed for several of the Sony models mentioned; always check the terms for the specific offer.

Are noise-cancelling headphones suitable for calls?

They can be, but compare the microphones and the description of call quality. ANC focuses on the noise you hear; the microphones and noise reduction for calls determine what the other person hears. For many video calls, multipoint Bluetooth headphones are useful because you can switch between your laptop and smartphone.