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Frequently asked questions
Do I need a computer to practise broken chords?
No, not with a standalone keyboard such as the Yamaha PSR-E383, which Yamaha says has built-in sounds. A MIDI controller for a DAW does require a computer, software and a configured audio output; Arturia describes separate MIDI and audio settings for this.
How do I set up a MIDI controller for practising?
According to Arturia, connect the KeyLab Essential mk3 directly to a USB port on your computer. Then select the MIDI port in your software and set the audio output you want to use. Arturia advises against using a USB hub if you have connection problems.
What are my rights around returns and guarantees when buying online in the Netherlands?
When you buy remotely from a business, you generally have a 14-day cooling-off period, subject to applicable exceptions. This is separate from what happens if a product is faulty: according to the Dutch government, there is no fixed period for statutory guarantees in the Netherlands, and you should contact the seller if a product doesn’t meet what you could reasonably expect from it.
What should I check for the safety of an electronic instrument?
According to the Dutch government, electronic devices placed on the EU market must carry a CE marking. Check the marking and product information for the exact instrument; a brand name or Dutch-language web page alone doesn’t confirm that an individual product meets the requirements.
What can I do with an old electronic keyboard?
According to Milieu Centraal, you can hand in an old, similar electrical appliance free of charge when you buy a new one, including when you shop online. An instrument that still works can be reused.