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Frequently asked questions
Can I practise with a MIDI controller without opening a DAW?
Yes, if you connect another sound source or set up suitable standalone instrument software. Novation describes both options for the Launchkey MK4; MIDI data on its own can’t be heard.
What should I check when connecting a keyboard to my computer?
Check whether the USB connection on the exact model supports MIDI, audio or both, then set up your preferred audio output. Yamaha lists USB audio/MIDI for the PSR-E383, while Korg specifies USB MIDI for the EK-50.
What should I check for product safety in the Netherlands?
The Dutch government states that electrical products placed on the EU market must meet the applicable safety requirements and carry the CE marking. Check the marking and product information for the instrument actually being sold, along with the power supply included.
Can I return a keyboard bought online?
According to the Dutch government, when you buy from a business at a distance, you will often have a 14-day cooling-off period. Check who the seller is and which terms apply to your purchase; according to this guidance, an online purchase from a private individual is not a distance purchase.
What are my rights if a keyboard I bought online develops a fault?
According to the Dutch government, as a consumer you’re entitled to a product that works properly, and the seller must provide a solution if it doesn’t. The Netherlands doesn’t have a fixed statutory two-year guarantee for every product; what you can reasonably expect depends, among other things, on the product and the information provided at the time of purchase.