Hoteliers catering for guests with different bread preferences
You want to offer white rolls and a clearly identifiable wholemeal option, without presenting them as the same product with the same nutritional value.
For a hotel breakfast buffet catering for different preferences, you can offer white rolls alongside clearly labelled wholemeal rolls. This gives guests a clear choice, but you’ll need to display each product separately, keep allergen information up to date and plan bake-off times for each product.
You want to offer white rolls and a clearly identifiable wholemeal option, without presenting them as the same product with the same nutritional value.
You’re looking for a product whose wholemeal description is supported by its ingredients. When comparing products, the product name and fibre content per 100 g are more useful than a dark colour or the word ‘multigrain’ alone.
You serve unpackaged rolls at the buffet and need to be able to give guests up-to-date information about the allergens they contain, including the specific cereals containing gluten.
Start with the choice you want to offer guests at the buffet. Then compare the wholemeal description and nutritional information, baking instructions, and the information you can provide for unpackaged products.
| What to consider | What to check when buying | Who it matters to |
|---|---|---|
| Choosing between white and wholemeal | If you want to offer both, choose clearly identifiable white and wholemeal rolls; make sure the product names on the buffet labels are accurate. | I want to give guests who expect white bread and those who prefer wholemeal a clear choice. Around 40% of buyers prioritise this freedom of choice. |
| Wholemeal content and fibre | Check the wholemeal description and ingredients. Compare fibre per 100 g between products whose figures are given on the same basis. | If I offer a wholemeal option, I want the description to match the roll. Around 30% of buyers give this need the highest priority. |
| Baking and replenishing the buffet | Check whether the product is fresh, part-baked or frozen, and follow its storage and oven instructions. | During the breakfast rush, I want to be able to replenish the buffet with suitable quantities of rolls. Around 20% of buyers put practicality at the top of their list. |
| Ingredients and allergens | Keep the current packaging or supplier specification for each product delivered; for cereals containing gluten, specify which cereals they are. | I want to be able to tell guests which allergens are present in each unpackaged roll. For around 10% of buyers, this information is their top purchasing priority. |
Multigrain refers to the different types of grain used; the name alone doesn’t mean that a roll is wholemeal. As a result, guests may expect a different type of bread from the one they’re given based on the buffet label.
Use the term ‘wholemeal’ only when it’s supported by the current product name and ingredients. Otherwise, use the product’s actual name, such as ‘multigrain’.
White, wholemeal and multigrain rolls can have different ingredients and allergen declarations, even when they come from the same supplier. A recipe change can also make an existing buffet label out of date.
Keep the current packaging or product specification for each product delivered, and update the information for guests whenever the product changes.
For the white and multigrain part-baked rolls examined, PLUS gives an oven time of 8–10 minutes at 220 °C. For the frozen wholemeal rolls examined, Jumbo gives an oven time of 6 minutes at 200 °C. These instructions apply to different products in different starting conditions.
Plan batches for each specific product and always follow the storage and preparation instructions on the current packaging.
The wholemeal roll described by Albert Heijn contains 7.1 g of fibre per 100 g; the white roll contains 2.8 g per 100 g. The two options therefore shouldn’t be offered under the same wholemeal description.
Label white and wholemeal rolls separately, so guests can choose for themselves based on accurate product information.
The products listed show the differences you may come across when buying. Before placing an order, always check the details for the specific product you intend to use.
A reference for a white wheat roll alongside a separately labelled wholemeal wheat roll.
A product reference for planning frozen wholemeal rolls.
A reference for white part-baked rolls and a separate wholemeal multigrain option.
A product reference for an individual white roll and packaged multigrain part-baked rolls.
A reference for individual white rolls to complement a buffet with several types of bread.
A reference for a white wheat roll.
Not necessarily. According to the Netherlands Nutrition Centre, multigrain refers to bread made with at least three types of grain; that alone doesn’t tell you whether the whole grain has been used. Check the ingredients and product description before offering a roll as wholemeal.
Offering both lets guests choose between a white roll and a clearly identifiable wholemeal option. A multigrain roll can provide an additional choice, but it shouldn’t replace a clearly labelled wholemeal option without checking the product information.
Yes. The Netherlands Food and Consumer Product Safety Authority says that businesses selling unpackaged food must give guests information about any allergens from the group of 14 that are present. For cereals containing gluten, you must also specify which cereals they are, using the current information for each roll.
First check that the information still applies to the product delivered. Ingredients and allergen declarations can change, so use the information on the current packaging or the supplier specification for that particular product.
You can’t tell from the name ‘roll’. The products examined from Albert Heijn and PLUS list iodised salt in their ingredients. Check the current ingredients list for the roll you intend to buy.