Joybuy Insights

Buying groceries and pet food online: how to choose wisely and avoid costly mistakes

Ordering groceries and pet food online is convenient, but products can vary considerably in packaging, ingredients and use. This applies to Asian groceries, black tea and rice, as well as dog and cat food. If you choose based only on an appealing photo, a large pack or a familiar flavour, you could end up paying more or buying something that isn’t right for your household or pet.

Common pitfalls when shopping online

1. A large pack isn’t always better value

Buying in bulk online can be worthwhile for families, restaurants, caterers and households with multiple pets. But first, check:

  • the price per kilo or litre;
  • how much storage space you have;
  • the best-before date;
  • whether the product can be resealed properly after opening;
  • whether chilled or frozen products can be used in time.

For example, a 20 kg bag of broken rice won’t fit in every kitchen cupboard. If you’re buying taro, you’ll also need to store it at -18 °C or below.

2. Marketing claims don’t tell you everything about the ingredients

Words such as ‘premium’, ‘natural’ or ‘rich in’ offer little guidance without further context. Always check the ingredients list, nutritional information and product category. With pet food, it’s important to check whether the product is intended as complete food or complementary food.

According to the product information, Iams Naturally is complete food for adult cats. g’woon Adult Crunchy Meat and Fish lists cereals, meat and animal derivatives, and fish and fish derivatives. This information is more useful than a general description of the flavour.

3. A product may be different from what you’re used to

Tea, rice and frozen products can vary by brand and pack size. For example, Brooke Bond Red Label is available in 450 g and 900 g packs. So check the exact net weight and ingredients before you order.

Kibble size can also matter when choosing dog food. According to the product description, Buddy’s Delicious Duck Meat Chunks has kibble pieces of around 0.5 to 0.7 cm, intended for small dogs. That’s a fact you can check, and it’s more practical than relying on an appealing flavour name alone.

Three checks to help you choose wisely

1. Check the type, life stage and intended use

When buying pet food, first check which animal and life stage the product is intended for. Look out for:

  • dog or cat;
  • adult, puppy or kitten;
  • small, medium or large breed;
  • dry food, wet food or a combination;
  • complete daily food or a complementary treat.

According to the product information, RENO Dog Chunks Sauce Beef is wet food for adult dogs. The 1.24 kg pack may suit households with multiple dogs, but any unused portions should be refrigerated as instructed and used within 48 hours.

2. Check the ingredients and nutritional information

For food products, check:

  • the full ingredients list;
  • allergen information;
  • nutritional values per 100 g;
  • preparation instructions;
  • storage advice and best-before date.

According to the product information, Green Dragon Broken Rice consists of broken rice and comes in a 20 kg pack. It’s suitable for congee, rice porridge and Asian dishes, among other things. If you’re looking for a soft texture, remember to consider the cooking time and amount of water too.

Brooke Bond Red Label and Brooke Bond Taj Mahal Black Tea are possible choices for Indian chai. According to the information provided, both products consist of black tea or black tea leaves. Add your own milk, sugar and spices such as cardamom and ginger.

3. Check storage and preparation instructions

Storage can affect how practical a product is. Once opened, dry cat food should be kept dry and sealed tightly. TCT Taro Chunks 800 g is a frozen product: according to the product information, it should be cooked from frozen, not eaten raw and not refrozen after thawing.

Always read the label on the packaging. Product disclaimers note that information on a website may differ from what’s currently on the packaging.

Recommended choices for different shoppers

Suitable for: Budget-conscious beginners
Brooke Bond Taj Mahal Black Tea - 450 g

Brooke Bond Taj Mahal Black Tea - 450 g

Why it suits this shopper: A 450 g pack is a manageable size if you’re trying Indian black tea or chai for the first time.

How this product helps avoid common pitfalls

The contents and ingredients are clearly listed: black tea or black tea leaves, with no complicated preparation steps.

Key benefit & highlights

450 g net weight; suitable for hot or iced tea and traditional chai, according to the product description.

Suitable for: Shoppers looking for top quality
Buddy's Delicious Duck Meat Chunks 5 kg

Buddy's Delicious Duck Meat Chunks 5 kg

Why it suits this shopper: For owners of small dogs who want to stock up and are looking for small kibble pieces.

How this product helps avoid common pitfalls

The product information specifies kibble pieces of around 0.5–0.7 cm, so you don’t have to rely on the flavour name alone.

Key benefit & highlights

5 kg pack; according to the product description, 65% ingredients of animal origin and free from grains and gluten.

Suitable for: Specific uses & frequent users
Green Dragon Broken Rice - 20 kg

Green Dragon Broken Rice - 20 kg

Why it suits this shopper: Aimed at restaurants, caterers, large households and fans of Asian food who cook with rice regularly.

How this product helps avoid common pitfalls

The large pack is clearly labelled as 20 kg, so you can plan storage, usage and price per kilo in advance.

Key benefit & highlights

Broken rice; according to the product information, suitable for congee, rice porridge, stir-fries and food service.

Looking for more options?

We’ve put together a full, up-to-date list of products that meet these strict selection criteria and the applicable European safety regulations.

Frequently asked questions

What should I check when ordering dog or cat food online?

First, check the animal, life stage and food category. Then look at the ingredients, analytical constituents, feeding instructions, net weight and best-before date. For dry cat food, a resealable pack or an airtight storage container is handy.

Is wet dog food better value than dry food?

That depends on the portion size, pack and daily amount you need. Compare the price per kilogram and follow the feeding guide on the packaging. RENO Dog Chunks Sauce Beef is a 1.24 kg wet food product; different storage rules apply after opening than for a bag of dry food.

How should I store taro, tea and bulk rice?

Store black tea in a cool, dry place away from direct sunlight. Keep rice sealed and dry to prevent moisture and contamination. According to the product information, TCT Taro Chunks should be stored frozen at -18 °C or below and cooked straight from the freezer.