Hotel teams looking after guests with coeliac disease
For breakfast teams who want to check the gluten-free claim on the product and need to provide accurate allergen information about individual buffet rolls.
For guests with coeliac disease, choose a kaiser roll labelled gluten-free on the current packaging, and keep the allergen information for that exact variant to hand. Par-baked rolls stored in a cool, dry place suit a buffet without dedicated freezer stock; frozen rolls need freezer space and a plan for defrosting and using them in time. Both Schär variants discussed contain soya, but differ in their other potential allergens.
For breakfast teams who want to check the gluten-free claim on the product and need to provide accurate allergen information about individual buffet rolls.
For hotels that want to store par-baked gluten-free kaiser rolls in a cool, dry place and finish baking them shortly before breakfast service.
For hotels with freezer space that can plan defrosting and use the rolls within the stated time once defrosted.
For a guest with coeliac disease, first check the gluten-free claim and allergen information on the exact packaging. Then choose between a shelf-stable and a frozen option, based on the storage and preparation your breakfast team can manage.
A good fit when: the hotel does not want to manage dedicated freezer stock and can finish baking the rolls shortly before breakfast.
Bear in mind: according to the product information, once opened, the pack must be used within a few days or frozen straight away.
A good fit when: freezer space and a planned defrosting and serving schedule are available.
Bear in mind: according to Jumbo, this variant must not be refrozen after defrosting and must be used within one day when kept chilled.
| What to consider | What to check when buying | Who is this most important for? |
|---|---|---|
| Gluten-free status and buffet information | Check the gluten-free claim on the packaging and make sure allergen information for individual buffet rolls is available to consult. Under Commission Implementing Regulation (EU) No 828/2014, the gluten-free claim may be used when the food sold to the final consumer contains no more than 20 mg/kg of gluten. | When serving guests with coeliac disease, I want to be able to identify which roll I am serving and which allergens I need to declare. For around 42% of the consumers concerned, this clarity comes first. |
| Storage and preparation | Compare the storage requirements and preparation instructions on the chosen pack with the freezer space, oven and breakfast schedule available. | When breakfast numbers fluctuate, I want to avoid defrosted rolls being left over while I prepare for service. Around 33% of the consumers concerned say this logistical consideration is their top priority. |
| Other allergens | Compare the current allergen declaration for the exact variant with the information guests need; do not copy it from another pack. | If a guest needs to avoid allergens other than gluten too, I do not want to assume that two rolls from the same brand have the same ingredients. For around 25% of the consumers concerned, checking each product separately is their primary concern. |
According to the product information from Albert Heijn and Jumbo, the shelf-stable Schär Kaiserbrötchen contain soya and may contain mustard. Jumbo also lists soya for the frozen Schär Kaisersemmel, which may also contain eggs, hazelnuts, milk and mustard.
Keep an up-to-date allergen card for each exact variant, and do not use the information from one pack for another.
Jumbo states that the frozen Schär Kaisersemmel must not be refrozen after defrosting and must be used within one day when kept chilled.
Match the number of rolls you defrost to the expected breakfast numbers, and ask the team to keep track of defrosting times and remaining stock.
Rolls not used within the stated time may have to be thrown away.
The Netherlands Food and Consumer Product Safety Authority states that guests must be able to obtain information about allergens present in non-prepacked food before buying or ordering it. If the information is given verbally, it must be clear that guests can ask for it; it must also be available in writing or electronically for staff and inspectors.
Use a product card or clearly direct guests to a member of staff who can consult the current allergen list straight away.
The ingredients list for the shelf-stable Schär Kaiserbrötchen specifies iodised salt; the list for the frozen Schär Kaisersemmel specifies salt. So you cannot use the ingredients information for one variant as a substitute for the other.
Check the ingredients list on the delivered pack again if the variant or packaging changes.
Manufacturer of the shelf-stable Kaiserbrötchen and frozen Kaisersemmel discussed here.
Retailer with product information for Schär Kaiserbrötchen Glutenvrij 240 g, not the manufacturer of the rolls.
Retailer with product information for both the shelf-stable Schär Kaiserbrötchen and frozen Schär Kaisersemmel, not the manufacturer.
Check that the gluten-free claim applies to the exact product. Under Commission Implementing Regulation (EU) No 828/2014, the claim may be used if the food sold to the final consumer contains no more than 20 mg/kg of gluten. When serving it, keep the current packaging and allergen information to hand.
Guests must be able to obtain information about allergens present before buying or ordering. According to the Netherlands Food and Consumer Product Safety Authority, this can be provided in writing or verbally, as long as it is clear that guests can ask for it and the information is available in writing or electronically for staff and inspectors.
The par-baked Schär Kaiserbrötchen suit a hotel that can store rolls in a cool, dry place and finish baking them just before service. Albert Heijn recommends a fan oven at 200 °C for 6–8 minutes for this variant; check the instructions on the delivered pack too.
You cannot tell from the product category alone. The ingredients information for the shelf-stable Schär Kaiserbrötchen lists iodised salt, while the information for the frozen Schär Kaisersemmel lists only salt. So check the ingredients on the exact pack.