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Frequently asked questions
Can I record the piano’s sound directly through any USB connection?
No. Don’t assume that USB sends the piano’s own sound just because a USB connection is present. Decide whether you want to record MIDI performance data or audible audio, then check what the connection does on the exact version.
Do I need three pedals straight away for a ballad?
Not necessarily; it depends on what you want to practise. First, check whether the package includes a damper pedal. Yamaha and Roland describe three-pedal upgrades for the P-225 and FP-30X respectively.
What can I do if the piano develops a fault after I buy it?
For a consumer purchase in the Netherlands, the seller is your point of contact for the legal guarantee. According to the Rijksoverheid, there is no fixed legal guarantee period of two years; what you can expect from a product depends, among other things, on the product, its price and the information provided.
Can I return a piano bought online if it doesn’t fit?
For eligible distance purchases by consumers, you generally have a 14-day cooling-off period after delivery. ACM ConsuWijzer explains this period; check whether the rules apply to your purchase and what legal exceptions may apply.
What product safety requirements apply to a digital piano sold in the Netherlands?
Applicable European safety requirements apply to electrical and electronic equipment sold in the Netherlands. Business.gov.nl explains these requirements for sales in the Netherlands; check the information provided with the specific offer.