Who is this choice relevant to?

Buffet manager responsible for allergen information

If you serve unwrapped chocolates or biscuits, you need to be able to tell guests which allergens are present at the buffet. The Netherlands Food and Consumer Product Safety Authority explains the requirement to provide information about 14 allergens.

Buyer for a busy self-service buffet

For this buyer, portion size, how the buffet is replenished and how much of an opened pack remains usable all matter. With an assortment, allergen information for each individual product is also important.

Hotelier looking for something to serve with coffee or tea

If the serving occasion matters more than a gift-style presentation, biscuits are worth considering. Lotus Bakeries describes Biscoff as a biscuit that goes well with coffee.

What should you consider when choosing?

First decide whether the sweet treat is for self-service, a supervised treat occasion or to accompany coffee and tea. Then compare the exact pack and the information guests need at the buffet.

Sharing chocolate assortment

When: You want guests to be able to choose a small chocolate treat at the self-service buffet.

Consider: Different chocolates may contain different allergens, so check the full assortment before putting it out.

Box of chocolates

When: The chocolates are a small welcome treat or are served on a specific occasion.

Consider: Once the box is open, you’ll need to manage its presentation and provide allergen information for guests.

Biscuits with coffee or tea

When: You’re mainly looking for something to serve with a hot drink, rather than a selection of chocolates.

Consider: As with biscuits, the packaging and allergen information determine how you can serve them.

Point to consider What to check before buying Who it matters most to
Allergens at a self-service buffet Check the allergens for the exact variant and how information will be made available when serving it unwrapped. The Netherlands Food and Consumer Product Safety Authority explains the requirement to provide information about 14 allergens. When guests choose from an open selection, I want to be able to give them the correct allergen information for each product. Around 36% of consumers put this information first when making this choice.
Portions and presentation Check how many usable portions the pack contains and how you’ll replenish and protect it once opened. For a busy buffet, I want to put out and replenish a treat without opening more than necessary. For around 29% of consumers, ease of serving matters most.
Range and contents Compare the contents and serving format of the exact products. Biscuits, a chocolate assortment and a box of chocolates don’t necessarily serve the same purpose. When I’m considering several options for the buffet, I mainly want to know which pack will provide usable portions. Around 21% of consumers prioritise this choice of assortment.
Suitable serving occasion Decide whether you’re looking for something to serve with coffee or tea, or want to offer chocolate as a separate treat. I’m primarily looking for something to serve with coffee, not a box to present as a gift. For around 14% of consumers, the serving occasion is the main consideration.

Common mistakes when choosing

  • Judging a chocolate assortment by the front of the box

    An assortment may combine chocolates with a range of ingredients. Allergens listed by Jumbo for a Celebrations assortment include milk, peanuts, soya, wheat, barley and egg, among others. This list doesn’t automatically apply to other assortments.

    Use the allergen information for the exact pack. If serving the chocolates unwrapped, make sure guests can access the required information at the buffet.

  • Assuming a gift box is automatically suitable for a buffet

    A box designed as a gift won’t necessarily contain portions that are practical for self-service. Biscuits with coffee or tea serve a different purpose from a selection of chocolates.

    Decide when and how you’ll serve the product before choosing between a box, an assortment and biscuits.

  • Relying on an old product photo or ingredients list

    The information needs to match the variant that’s actually on the buffet. For example, Lidl Netherlands says it doesn’t provide a general online list of ingredients and allergens for its food products.

    Check the current packaging or an up-to-date product specification sheet, and update buffet labels if the variant changes.

Relevant brands and retailers to explore

Lotus Biscoff

A biscuit option to serve with coffee or tea, rather than a box of chocolates. Lotus Bakeries describes Biscoff as a good match for coffee.

  • The coffee connection makes it clear when you might want to serve these biscuits.
  • Check the pack you choose and its allergen information; the Joybuy variant listed names wheat as an allergen.

Jumbo

Jumbo’s Dutch chocolate gifts category includes assorted boxes and sharing packs.

  • Different pack formats let you compare gift-style presentation with a sharing assortment.
  • Check the portions and allergens for each exact product; an assortment may combine ingredients from several different chocolates.

ALDI / Choceur en Moser Roth

ALDI Netherlands offers chocolate in a range of formats, including products from Choceur and Moser Roth.

  • You can check which pack format and contents suit the way you plan to serve the product.
  • A chocolate category doesn’t consist solely of boxes suitable for self-service, so check the specific product.

Products for different serving occasions

These Joybuy products illustrate different ways to offer a sweet treat: small chocolates to share, biscuits to serve with coffee or tea, and a chocolate gift pack. Choose the right format for the way you plan to serve it, and check the current packaging before putting anything on the buffet.

KitKat Mini Milk Chocolate Sharing Bag, 284 g

KitKat Mini Milk Chocolate Sharing Bag, 284 g

A sharing pack to consider if you want to offer small chocolate treats at the buffet.

Contents: 284 g. Check the current packaging for allergen information and details of how the individual portions are wrapped.

View at Joybuy
LU Scholiertje Milk Chocolate Biscuits, 150 g

LU Scholiertje Milk Chocolate Biscuits, 150 g

A biscuit with milk chocolate to consider when you want to serve something with coffee or tea.

Contents: 150 g. Check the portion packaging and allergen information on the exact pack before putting the biscuits out for self-service.

View at Joybuy
Lotus Biscoff Speculoos Cookie, 250 g

Lotus Biscoff Speculoos Cookie, 250 g

A biscuit option to serve with coffee; Lotus Bakeries itself recommends Biscoff for this occasion.

Contents: 250 g. The Joybuy variant listed names wheat as an allergen. Check the current label and decide how you’ll serve the biscuits for self-service.

View at Joybuy
M&M's Minis Milk Chocolate More To Share, 176 g

M&M's Minis Milk Chocolate More To Share, 176 g

A bag of mini milk chocolates to consider if the hotel wants to serve small portions itself for a treat occasion.

Contents: 176 g. Check the allergens and serving method; a stated portion size doesn’t mean that each portion is individually wrapped.

View at Joybuy
Tony's Chocolonely Chocolate Gift Pack, 288 g

Tony's Chocolonely Chocolate Gift Pack, 288 g

A chocolate gift pack to consider as a separate treat for guests, rather than assuming it will work as a self-service portion.

Contents: 288 g. Check the packaging of the individual items and the allergen information for the exact variant before putting the chocolates out.

View at Joybuy

Frequently asked questions

Does allergen information need to be available if chocolates or biscuits are unwrapped on the buffet?

Yes. According to the Netherlands Food and Consumer Product Safety Authority, businesses serving unwrapped food must inform guests about 14 allergens at the point where the products are offered. This can be done in writing or, under certain conditions, verbally. Make sure the information matches the products actually on the buffet.

Can you put out a chocolate assortment for guests with allergies without checking it first?

No. First check the allergen information for the exact assortment. For a Celebrations assortment, Jumbo lists barley, egg, gluten, lactose, milk, peanuts, soya and wheat, among other allergens. Another box or variant may have different ingredients.

What should you consider when storing chocolates for the breakfast buffet?

Follow the storage instructions and use-by date on the packaging of the chocolates you choose, as recommended by the Netherlands Nutrition Centre. If a box has been opened, also follow your own procedures for displaying and replenishing food hygienically.

When should you choose biscuits instead of a box of chocolates?

Biscuits are a good choice if you’re mainly looking for something to serve with coffee or tea. A box of chocolates is more suitable as a separate treat or a small welcome gift. In either case, check the portion format and allergens for the pack you choose.

Are the ingredients and allergens in Lidl food products always listed online?

No. Lidl Netherlands says it doesn’t provide a general online list of ingredients, allergens and nutritional values for its food products. For a buffet, use the current packaging or request the information for the exact variant.